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A new ID and password are also randomly generated each time you use the program to further enhance security. As such, security has been a huge component of UltraViewer’s design and marketing strategy.įirst and foremost, others are able to control your computer only if you’ve shared your UltraViewer ID and password with them.
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If you’re already skeptical about letting a technician access your files, it tracks so that the risk-aversive balk at the prospect of adding new software to a PC that’s already in dire straits. Handing over control of your computer is unnerving even without third-party software like UltraViewer acting as the middle man. This direct communication while you work provides comforting visibility to your client while you root out anything that’s potentially malicious or contains unwanted bundled software or unnoticed bloatware. This brings up a convenient chat window that lets you share links, answer quick questions, or even send and receive files to hasten the troubleshooting process. Once you have control of your partner, you can press the default hotkey (F1) to chat with the client. You’re in direct control of the computer in question, expediting the process and helping your client faster. No more having to screen-share and explain where to click, or no more sitting idle and asking the status of progress bars or download times. Once the issue resolves, the end-user can toggle off remote control by simply closing out of UltraViewer.įrom the perspective of technicians from software companies, once your client sends you the ID and password displayed, UltraViewer will let you support your clients quickly and without the hassle of repeated queries and commands. The end-user sends an auto-generated ID and password to whomever to allow remote access. UltraViewer is a faster and more convenient approach to technical assistance, eliminating the need for travel entirely, and minimizing the amount of time spent with a PC operating below capacity. Those days are thankfully gone: Immediate remote assistance The process was slow, frustrating, and oftentimes expensive. Before remote tools like UltraViewer, when a computer suffered from a software glitch or malware, it would have to be taken to tech support manually. A rich set of powerful features is included.While remote control of a computer is useful in more ways than one, the main draw for downloading UltraViewer is for IT.
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Plus, when mixed with LogMeIn Central, Pro lets you open LogMeIn software, administrate Windows updates, automate software installation and more. Simply support, update, discover and solve issues with zero interruption for end users. Just send an auto created link to the file so it can be safely download from your PC.
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Share documents without sending email attachments or depending on portable drives. Sharing your files is rapid, easy and safe. Synchronize, copy or move whole folders from one PC to another. Simply and safely transfer big files between PCs through file manager. It's fully free.Īlways have your documents with you - even photos and videos. Control your PCs on the go with LogMeIn on your iPad or iPhone. Get to your PCs from your iPad or iPhone. Watch videos in HD and stream sound remotely. As an added advantage, phone support is ready to use for Pro users 24 hours a day, 5 days a week.Īccess your PC desktop, programs and documents.Įasily and Quickly work with a remote PC as if you were situated in front of it. Transfer documents, print remotely, or maintain machines up to date from any PC or your mobile device.
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